COVID-19 Changes:
We ask that guests wear masks on the front porch and in all common areas when others are nearby.
When at the outdoor picnic areas guests may do as they like (all areas are 30' apart).
If anyone in your travel pod feels ill before arrival we ask that you cancel your reservation at no charge.
If anyone becomes ill while here we ask that you notify us immediately so that we may help you.
Everyone that works at Duneswood has been trained on COVID-19 best practices and local Safe Distancing policies.
We use hospital grade disinfectant for cleaning and semiconductor particle containment principals when striping rooms.
Minimum Stay:
2 night minimum and 3 night minimum on holiday weekends (Memorial Day, 4th of July and Labor Day).
Deposits:
A credit card to secure the reservation is needed. We are not taking deposits at this time.
Payment in full is due at check in. For 2021 reservations 1/2 your total balance is the deposit.
Refunds:
2020 Summer:
Due to COVID-19 we are not taking deposits.
No refunds for changed reservations once you have checked in.
Cancellations made less than 24 hours before check in will be charged for the full reservation balance.
2021 same as 2019 and before:
Reservations cancelled more than 3 weeks before arrival get a refund (minus 7% processing fee).
Reservations cancelled less than 3 weeks before arrival do not get a refund.
The full rental fee for your entire reservation is charged for cancellations within 48 hours of your date of arrival.
No refunds for early departure.
Pets:
Pets are welcome in the South Wing (Rooms 8 - 12). Under 20lb = $10/night, over 20lb = $20/night
Pets must be on leash at all times and cannot be left alone in rooms.
To avoid our $10/poop fee please clean up after your pet.
Extra beds/cots:
Fee is $10/night, includes sheets, pillows, blankets and towels.
Discounts:
Every 7th night is free all Fall, Winter and Spring!
Green Policy:
We are proud to be a TripAdvisor Silver Level Green Award recipient. We work to protect our environment and conserve where possible. We ask you to turn off your lights, TV and a/c when you leave for the day. If you forget we will do this for you. If you would like new towels ask anytime. If you would like your sheets changed let us know the night before. All rooms have recycle bins in them. Please let us know when your bin is full so we can empty it. We supply one small bar of soap and liquid hand soap for you to use. If you need more bar soap please ask and we are happy to give you as much as you can use. If you need shampoo or hair conditioner that is available in our 'take it or leave it' section of our store.
Other:
All guests will receive a TripAdvisor review request unless they let us know they do not want one. Your feedback helps us know what we are doing good and how to improve. No guest is obligated to complete a review.
Single night stays are subject to room number change to accommodate multiple night stays. If your room is changed it will be of equal or greater value.
$250 cleaning fee if we detect smoking in motel rooms
$100 cleaning fee for rooms left in unreasonable condition
